- Who would benefit from a Xen based FirmoVM?
The VMs we offer are primarily targeted to users who have a solid understanding of the Linux operating system and will require minimal help in configuration of such. With that being said, we do offer support and will be happy to assist anyone with installation or configuration issues with their VM. We will also help with a migration from an existing host or provider.
- How do I stop/start/access console on my VM?
Console access is obtained through an SSH session. Once on the server, you have the ability to stop/start/destroy and gain console access to your VM using a menu.
- What kind of support will I receive?
Email support will be provided free of charge. There is no phone support available unless requested otherwise. We do have a request/trouble ticketing system available and a 24x7 on-call pager for SEV1 type of issues.
- What sort of network will my VM be on?
Each server is connected to a 100Mbit switched port with direct fiber connection to the carriers within the same building. The servers are located in the same building as AT&T, Cogent, Global Crossing, Level3, MCI, UUNet, Qwest, and Williams.
- What applications can I run on my VM?
This is really open to the user. You can run anything from Apache, MySQL, Bind, PowerDNS, Lighttpd, Sendmail, ClamAV, QMail, IMAP/Pop3 services... It's really up to you and limited only by the amount of memory you purchase.
- What type of hardware will my VM be on?
Our servers currently consist of dual core AMD Opteron or Intel Xeon based servers, SATA 3Gbps 7200RPM storage in a RAID-1 configuration, along with DDR2/800Mhz RAM.
- How long will it take for my account to become active?
All accounts are generally setup within 4-6hrs once order is received.
- Is my bandwidth really metered, and if so, will charges just appear for additional usage?
Bandwidth isn't really metered, but it is monitored. If you tend to use a LOT more than what your package consists of, you'll probably be warned. If you continually use more than your monthly allocation, you'll be advised to upgrade packages or purchase more bandwidth. No charges will just appear without you being aware of it. We would rather work with you than against you.
Bandwidth isn't really metered, but it is monitored. If you tend to use a LOT more than what your package consists of, you'll probably be warned. If you continually use more than your monthly allocation, you'll be advised to upgrade packages or purchase more bandwidth. No charges will just appear without you being aware of it. We would rather work with you than against you.
- What Linux distribution is on my VM?
Most of our users run Gentoo, however, you are free to run any supported distro.
- Can I run Windows?
No, sorry.
- How do I signup??
To request a VM, click the Order button under the package you want, or for additional information contact us
